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Take comfort in knowing that your vacation investment is protected.



At STSVacations, we recognize that there are hundreds of circumstances that could cause you to cancel your trip, return home early or force you to seek emergency medical treatment while traveling. You've worked hard to find the perfect vacation! Now you can find peace of mind with travel insurance through STS and Travel Guard. You'll have valuable coverage that travels with you and your family from America's leading provider of travel insurance plans and assistance programs. Choose one of the plans below during your reservation process.

Plan Options

1 - 10 Nights $69

11 - 14 Nights $89

Cancel for any reason prior to check-in date and receive a full refund.
Travel Guard trip insurance protects you and your family while on vacation.

15+ Nights Call for Pricing

1 - 10 Nights $89

11 - 14 Nights $119

Cancel for any reason up to 24 hours prior to your flight's scheduled departure time and receive a full refund.
Travel Guard trip insurance protects you and your family while on vacation.

15+ Nights Call for Pricing

The following non-refundable costs, charges, exclusions, and deductions apply to your cancellation:
  • The price of the STS Vacations Travel Protection Plan.
  • Occupancy surcharges. Occupancy surcharges may result if the number of individuals occupying a room changes. For cancellations 30 or more days prior to scheduled departure, the remaining travelers are responsible for paying occupancy surcharges. For cancellations made less than 30 days prior to scheduled departure date, occupancy surcharges for the remaining travelers will be deducted from your refund.
  • Miscellaneous fees and charges. Any fees or charges not directly related to your travel package such as reinstatement fees, change fees, etc.

Travel Guard Insurance

STS Vacations has selected Travel Guard, the leading travel insurer in North America, to provide post departure travel insurance coverage and assistance to its customers. The following benefits are available to passengers traveling with STS Vacations:

Trip Interruption (Up to $1,000): Coverage for forfeited, nonrefundable, unused payments or deposits if you must interrupt your trip due to a covered reason.
Travel Delay (Up to $500): Reimburses you up to $100 a day for reasonable additional expenses (i.e. meals & lodging) if you are delayed for more than 12 hours due to a covered reason.
Baggage & Personal Effects (Up to $500): Reimburses you if your luggage is lost, damaged, or stolen while you are on your trip.
Baggage Delay (Up to $100): Reimburses you for the purchase of essential items if your bags are delayed for more than 24 hours.
Medical Expenses (Up to $5,000): Coverage for necessary medical expenses up to one year after a covered sickness or injury that occurs while on your trip.
Emergency Medical Transportation (Up to $10,000): Coverage for evacuation and transportation expenses to the nearest adequate medical facility.

Terms

The STS Pre-Departure Trip Cancellation Benefit provides you the right to cancel your trip for any reason up until 24 hours prior to scheduled departure time except for "no shows" and "no show" related cancellations ("no shows" include passengers who arrive at the airport or gate too late to travel or who fail to have the required proof of citizenship). Simply call 1-866-875-4565 no later than 24 hours prior to your scheduled departure for Air/Hotel Packages and any time prior to initial check-in date for Hotel Only Packages (see below for additional details regarding how to file your claim). Your Benefit is effective once your travel package and the STS Vacations Travel Protection Plan are paid in full. The following non-refundable costs, charges, exclusions, and deductions apply to your cancellation:
  • The price of the STS Vacations Travel Protection Plan.
  • Occupancy surcharges. Occupancy surcharges may result if the number of individuals occupying a room changes. For cancellations 30 or more days prior to scheduled departure, the remaining travelers are responsible for paying occupancy surcharges. For cancellations made less than 30 days prior to scheduled departure date, occupancy surcharges for the remaining travelers will be deducted from your refund.
  • Miscellaneous fees and charges. Any fees or charges not directly related to your travel package such as reinstatement fees, change fees, etc.


Trip Cancellation Claims — Contact STS Vacations at 1-866-875-4565. STS Vacations will then forward you the appropriate form that must be completed by you. This form must be received by STS Vacations within 21 days of your cancellation. Failure to contact STS Vacations will forfeit your plan reimbursement. Refunds for cancellations will be made in the same form as the original payment and will be reduced by the items outlined above. Refunds will be processed within 48 hours of receipt of completed and approved STS Vacations forms and/or documentation.



Payment of STS Vacations Travel Protection Plan — Your cancellation right is not effective until your travel package and the STS Vacations Travel Protection Plan is paid in full to STS. Under no circumstance can the STS Vacations Travel Protection Plan be added after you have made final payment for your travel package.



STSVacations provides the STS Pre-Departure Trip Cancellation Benefit and this benefit is not part of the Travel Guard Travel Insurance effective on or after your departure date and offered by our designated provider; however, the same general exclusions and limitations of coverage apply. The STS Vacations Travel Protection Plan is non-transferable and must be repurchased if you want to have coverage on amended reservations. The Travel Protection Plan may not be added after trip has been paid for in full.



Travel Guard Travel Insurance — For coverage questions or to request a claim form, call toll-free 1.877.202.5108. For emergency help while on your trip, see the information and phone numbers on the Travel Guard brochure.

The STS Vacations Travel Protection Plan may not be purchased within 7 days of departure.



Pre-Departure Cancellation waiver administered by STS Vacations.

Underwritten by the National Union Fire Insurance Company of Pittsburgh, PA. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445.


This is only a brief description of the insurance coverage(s) available under policy series T30253NUFIC. The Policy contains reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the Policy, the Policy shall govern.