STS Vacations, 1413 Madison Park Drive, Glen Burnie, MD 21061 (hereinafter “STS”) has arranged the vacations advertised in this brochure.
See “Each Package Includes:” for specific features included in your travel package. Package prices are subject to change and are based on the current rates at time of booking.
Payment for your reservation is due at the time of booking via major credit card (Mastercard, Visa, Discover or American Express). STS Vacations will accept Certified Checks or money orders. However, reservation will not be confirmed until payment in full has been received by STS Vacations and all parts of the purchased package are individually confirmed.
After receipt of final payment and trip confirmation, documents will be mailed approximately 30 days prior to Departure. PLEASE CHECK DOCUMENTS IMMEDIATELY ON RECEIPT TO ENSURE ALL NAMES AND TRAVEL INFORMATION ARE CORRECT. E-tickets will be provided for air tickets when applicable. Infants will be issued paper tickets. ALL PASSENGERS MUST BE TICKETED FOR INTERNATIONAL DEPARTURES.
A cancellation fee of $50 per person plus any applicable hotel and/or air charges will be assessed if reservation is cancelled in writing prior to departure. STS Vacations must be notified 48 hours prior to departure in writing. Cancellation within 48 hours of departure and no shows will result in no refund. No refunds will be issued for unused portion of the event or travel package.
There is a $50 per person Change fee plus any applicable hotel and/or imposed fees or increase in price for changing your reservation in any way once payment has been received by STS Vacations. For the purpose of this paragraph, adding passengers to an existing reservation will not be considered a change. Most airlines do not permit name changes. New passengers will be required to purchase a new airline ticket at prevailing rates.
Many airlines are now assessing a fee for checked luggage. These fees are payable directly to the air carrier at check-in, and are therefore not included in your package price. Standard luggage size allowance by carriers is 0-50 lbs and a maximum of 62 linear inches (length + width + height). Oversize luggage charges apply for luggage that exceeds these or airline specified weights and dimensions. Sporting equipment such as skis or golf clubs is considered a checked bag, subject to excess luggage fees, and must meet size and weight requirements. Please see the specific luggage rules for each carrier for more details.
OPTIONAL TRAVEL PROTECTION FOR CANCELLATION, PRICE INCREASES, DELAY, HEALTH, ACCIDENT, AND BAGGAGE IS STRONGLY RECOMMENDED. A link to purchase The Travel Protection Plan is available on our website.
US Citizens are required to present valid passport at check-in. Foreign nationals must consult their local consulates for entry requirements. Entry requirements vary from island to island so it is the responsibility of the passenger to have the correct documents. NO REFUND will be issued for passengers who are denied boarding for failure to obtain proper documentation. Visit http://travel.state.gov/ for entry requirements for your destination.
If you require assistance in any way while on your tour, you must contact our on-location representative who will make every effort to accommodate you. Under no circumstances will STS Vacations reimburse you for long-distance phone calls or other out of pocket expenses. If the matter cannot be resolved, please write our Customer Service Department within 60 days of the completion of your tour. Failure to write to tour operator within this 60-day time period will release STS Vacations from all claims and liability.
Any controversy or claim arising out of or relating to this Agreement in any manner whatsoever, or breach thereof, shall be resolved by BINDING ARBITRATION by a single arbitrator in accordance with the Rules of the American Arbitration Association. The location of such arbitration shall be the principal office of STS Vacations located in the State of Maryland. The decision of the arbitrator shall be final. Judgment upon any award rendered by the arbitrator may be entered in any Court having jurisdiction thereof.
All notices, offers, acceptances, requests and other communications hereunder shall be in writing. The parties expressly agree that electronic communications shall be considered "writings" for the purpose under applicable law. If notice is not sent be electronic communications, notices shall be deemed to have been duly given if mailed by certified or registered mail, with postage prepaid, to STS Vacations and the tour participant at the addresses set forth in this agreement. Any such notice shall be deemed to be received when delivered or within three (3) business days after it is mailed. The validity and construction of this agreement or any of its provisions shall be determined under the laws of the State of Maryland. The invalidity or enforceability of any provision of this agreement shall not affect or limit the validity and enforceability of the other provisions hereof. This agreement contains the entire understanding between the parties hereto and supersedes any other oral and written agreements or understandings between them. Except as otherwise provided for in this agreement, no modification or addition hereto or waiver or cancellation of any provision shall be valid except in writing, signed by the parties. This agreement shall bind and inure to the benefit of the parties, and their respective successors and assigns or personal representatives. STS Vacations may assign this agreement without the tour participant's permission. The tour participant may not assign any part of the benefits of this agreement to another party without STS Vacations's express written permission.
STS Vacations, as tour operator, and its employees and agents act solely as agents in arranging transportation and accommodations offered in connection with this travel package. In consideration for the promises contained in this agreement, I agree to indemnify and hold STS Vacations, its successors and assigns, harmless from and against any and all claims, demands, causes of action, damages, costs, liabilities, fees, penalties and expenses, including attorneys fees and costs, arising out of or resulting from my actions, including any misfeasance, negligence or intentional act or omission of mine, with respect to the trip described in this agreement. STS Vacations, its successors, assigns, officers, directors and agents, shall not be liable for any act, omission, injury to person or property loss, inconvenience, accident, delay, irregularity, negligence or default of any company, hotel, carrier company and/or their employees, servants or subcontractors providing any services, accommodations, or facilities in connection with this agreement except for its own gross negligence, willful misconduct or bad faith. STS Vacations will not be responsible for any actions including, but not limited to, (1) over booking by hotels, (2) missed connections to or from charter flights, (3) failure to follow instructions, including but not limited to check-in/check-out times, baggage handling and reconfirming bus/flight times. Flight times are not guaranteed and may affect actual length of time in vacation destination on travel days.